Project title

Enhancing patient understanding of urological procedures through multilingual video content

Country

UK

Background

Informed consent – the process by which patients are engaged with regarding the potential benefits, risks, and alternatives involved in any course of treatment or management – and the patient’s agreement to proceed, are essential in healthcare. For consent to be valid, it must be voluntary, informed, and the patient must have the capacity to make the decision. Appropriate communication is fundamental to the process. Evidence, however, suggests that the NHS is struggling with this crucial aspect of patient care. This issue is particularly pertinent in the context of surgical consent in the UK, where surgical professional bodies have warned that healthcare organisations risk facing a dramatic increase in the number of litigation pay-outs if they do not make changes to the processes they use to gain consent from patients before surgery.

Summary

This project will assess the use of AI-created multilingual educational videos to address communication challenges and better engage with patients when obtaining informed consent. It will also conduct a quality comparison between the AI video-written information sheets for clinician discussion and the information sheets written without AI. This will provide preliminary evidence of the merit of the AI videos compared to traditional methods of patient education and communication.

Outcome

This research will inform us if the use of AI-generated multilingual video content enhances the process of obtaining informed consent for urological procedures by improving engagement and communication with patients.